Votre imprimante laser HP LaserJet Enterprise M605, M605N, M605DN, M605X
est en panne à Lyon ?

Notre technicien peut intervenir sur site
pour la dépanner.

Diagnostic gratuit par téléphone

Accueil personnalisé sans serveur vocal sans N° surtaxé par notre technicien à Lyon.
Nos techniciens expérimentés sont à votre écoute pour faire le diagnostic du problème que vous rencontrez.

Devis dans la journée, dépannage en 48 heures

Notre devis de réparation vous est adressé dans la journée.
En fonction de votre disponibilité, notre technicien SAV interviendra sous 48 heures à réception de votre accord.
Il réparera votre imprimante chez vous sur place.

Interventions sur site dans le Grand Lyon

Proche de chez vous, nos techniciens interviennent sur site dans le Grand Lyon.
Société de maintenance avant tout, nous prenons en charge votre matériel directement, sans passer par le service constructeur ou par un sous-traitant.

Prise en charge de toutes les pannes

Nos techniciens prennent en charge tous les problèmes : Pièces d’usure, problèmes de qualité d’impression, codes erreur, pannes électroniques, paramétrages et configuration informatique...

Important stock de pièces détachées à Lyon.

Nous disposons d’un très important stock de pièces détachées HP nous permettant de réaliser toutes les réparations sur site sans avoir à revenir avec les pièces nécessaires ou emmener votre imprimante en atelier.

Indiquez-nous le code erreur ou le problème rencontré
pour obtenir un diagnostic ou un devis de réparation.

Codes erreur les plus fréquents
Imprimante HP LaserJet Enterprise M605, M605N, M605DN, M605X

Code Erreur 10 ou Erreur mémoire consommable

Code Erreur 13.xx ou Bourrage papier

Code Erreur 49

Code Erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance

Problèmes les plus fréquemment rencontrés
Imprimante HP LaserJet Enterprise M605, M605N, M605DN, M605X

Tableau de tous les codes erreurs
Imprimante HP LaserJet Enterprise M605, M605N, M605DN, M605X

10.00.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.00

- affichage :

10.0X.Y0 Supply memory error

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge. Black print cartridge

- remede :

1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge memory tag. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.

10.00.10 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.10

- affichage :

10.0X.Y0 Supply memory error

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge. Black print cartridge

- remede :

1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge memory tag. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.

10.00.15 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.15

- affichage :

10.YY.15 Install <supply>

- description :

The indicated supply has been removed or installed incorrectly. Black print cartridge

- remede :

Replace or install the indicated supply.

10.00.33 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.33

- affichage :

10.00.33

- description :

A used supply is in use (end of life).

- remede :

No action necessary.

10.00.34 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.34

- affichage :

10.XX.34 Used Supply In Use

- description :

The print cartridge is used. Black print cartridge

- remede :

Removing a cartridge from one product and then installing it in a different product (for testing functionality) will cause this event code.

10.00.35 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.35

- affichage :

10.YY.35 Incompatible <supply>

- description :

The indicated supply is not compatible with this product. Black print cartridge

- remede :

CAUTION: The fuser might be hot. Be careful when removing the fuser. Install a supply that is designed for this product.

10.00.40 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.40

- affichage :

10.XX.40 Genuine HP Supplies Installed

- description :

A genuine HP print cartridge has been installed. Black print cartridge

- remede :

No action necessary.

10.00.41 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.41

- affichage :

10.XX.41 Unsupported Supply In Use

- description :

The installed print cartridge is for a different product. Black print cartridge

- remede :

Remove the print cartridge, and then install the correct cartridge for this product.

10.00.60 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.60

- affichage :

10.00.60

- description :

The black cartridge is low.

- remede :

If print quality is no longer acceptable, replace the print cartridge.

10.00.69 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.69

- affichage :

10.00.69

- description :

The black cartridge is very low.

- remede :

If print quality is no longer acceptable, replace the print cartridge.

10.00.70 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.70

- affichage :

10.XX.70 Printing past very low

- description :

The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. Black print cartridge

- remede :

If print quality is no longer acceptable, replace the print cartridge. See the parts chapter in the service manual for the correct cartridge part number.

10.00.91 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.00.91

- affichage :

10.00.91

- description :

Cartridge motor stall.

- remede :

Replace the print cartridge.

10.23.15 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.23.15

- affichage :

10.YY.15 Install <supply>

- description :

The indicated supply has been removed or installed incorrectly. Fuser kit

- remede :

Replace or install the indicated supply.

10.23.35 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.23.35

- affichage :

10.YY.35 Incompatible <supply>

- description :

The indicated supply is not compatible with this product. Fuser

- remede :

CAUTION: The fuser might be hot. Be careful when removing the fuser. Install a supply that is designed for this product.

10.23.50 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.23.50

- affichage :

10.23.50

- description :

The fuser kit life was reset above the order threshold.

- remede :

No action necessary.

10.23.51 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.23.51

- affichage :

10.23.51

- description :

The fuser kit life was reset above the replace threshold.

- remede :

No action necessary.

10.23.52 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.23.52

- affichage :

10.23.52

- description :

The fuser kit life was reset above the reset threshold.

- remede :

No action necessary.

10.23.60 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.23.60

- affichage :

10.23.60

- description :

The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.

- remede :

If print quality is no longer acceptable, replace the fuser kit. See the parts chapter in the service manual for the fuser kit part number.

10.23.70 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.23.70

- affichage :

10.23.70 Printing Past Very Low

- description :

The product indicates when the fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.

- remede :

If print quality is no longer acceptable, replace the fuser kit. See the parts chapter in the service manual for the fuser kit part number.

10.26.15 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.26.15

- affichage :

10.26.15

- description :

The product indicates when the maintenance might need to be replaced.

- remede :

If print quality is no longer acceptable, replace the maintenance kit. See the parts chapter in the service manual for the maintenance kit part number.

10.26.50 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.26.50

- affichage :

10.26.50

- description :

The maintenance kit was reset.

- remede :

No action required.

10.26.60 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

10.26.60

- affichage :

10.26.60

- description :

The product indicates when the maintenance kit is very low. The actual remaining maintenance kit life might vary. You do not need to replace the maintenance kit at this time unless print quality is no longer acceptable.

- remede :

If print quality is no longer acceptable, replace the maintenance kit. See the parts chapter in the service manual for the maintenance kit part number.

11.00.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

11.00.YY

- affichage :

11.00.YY Internal clock error

- description :

The product real time clock has experienced an error. - 01=dead clock - 02=dead real time clock

- remede :

Whenever the product is turned off and then turned on again, set the time and date at the control panel. If the error persists, you might need to replace the formatter.

13.00.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.00.00

- affichage :

13.00.00

- description :

Generic jam event code.

- remede :

Check the product for a jam.

13.00.EE HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.00.EE

- affichage :

13.00.EE

- description :

Unknown door open

- remede :

make sure that all of the doors and covers are closed.

13.A3.FF HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.A3.FF

- affichage :

13.A3.FF

- description :

Power on jam at the Tray 3 feed sensor.

- remede :

Check the product for a jam.

13.B2.9Z HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.B2.9Z

- affichage :

13.WX.YZ Jam below control panel

- description :

Page at duplex switchback jam. Z = the source tray number

- remede :

Check the product for a jam.

13.B2.D1 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.B2.D1

- affichage :

13.WX.YZ Jam in Tray 1

- description :

Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex printing.

- remede :

Clear the jam.

13.D3.DZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.D3.DZ

- affichage :

13.D3.DZ

- description :

Late to duplex re-feed jam

- remede :

Check the product for a jam.

13.E5.FF HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.E5.FF

- affichage :

13.E5.FF

- description :

A power on jam has occurred.

- remede :

Check the product for a jam.

13.EA.EE HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.EA.EE

- affichage :

13.EA.EE

- description :

A door jam has occurred.

- remede :

Check the product for a jam. Use the component test to isolate a faulty door switch or sensor.

13.EE.FF HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.EE.FF

- affichage :

13.EE.FF

- description :

A power on jam has occurred.

- remede :

Check the product for a jam.

13.FF.EE HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.FF.EE

- affichage :

13.FF.EE

- description :

A door jam has occurred.

- remede :

Check the product for a jam. Use the Manual sensors test or Tray/Bin manual sensors test to isolate a faulty door switch or sensor.

13.FF.FF HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.FF.FF

- affichage :

13.FF.FF

- description :

A power on residual paper jam has occurred (sensor).

- remede :

Check the product for a jam. Use the Manual sensors test or Tray/Bin manual sensors test to isolate a faulty door switch or sensor.

13.WX.EE HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.WX.EE

- affichage :

13.WX.EE

- description :

This jam occurs when a door is opened during printing.

- remede :

Make sure that the doors are fully closed.

13.WX.FF HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.WX.FF

- affichage :

13.WX.FF

- description :

Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF

- remede :

Clear the jam.

13.WX.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

13.WX.YZ

- affichage :

13.WX.YZ Jam inside top cover

- description :

A jam exists inside the top cover.

- remede :

Clear the jam.

14.00.XX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

14.00.XX

- affichage :

14.00.XX

- description :

A feed roller error has occurred.

- remede :

Check the product and accessories feed rollers for dirt or damage. Clean or replace the rollers as necessary.

20.00.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

20.00.00

- affichage :

20.00.00 Insufficient memory: <Device> To continue, touch “OK”

- description :

The product has experienced a memory error. You might have tried to transfer too many fonts or macros

- remede :

Touch the OK button to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.

21.00.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

21.00.00

- affichage :

21.00.00 Page Too Complex

- description :

The page decompression process was too slow for the printer.

- remede :

Touch the OK button to continue printing (some data might be lost).

32.08.AX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.08.AX

- affichage :

32.08.AX

- description :

- 32.08.A1 (event code) Shutdown event - 32.08.A2 (event code) Boot from normal shutdown event - 32.08.A3 (event code) Boot from abnormal shutdown event

- remede :

No action necessary.

32.1C.01 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.01

- affichage :

32.1C.01

- description :

NVRAM backup/restore service backup started

- remede :

No action necessary

32.1C.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.02

- affichage :

32.1C.02

- description :

NVRAM backup/restore service restore started

- remede :

No action necessary

32.1C.03 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.03

- affichage :

32.1C.03

- description :

NVRAM backup/restore administrator backup started

- remede :

No action necessary

32.1C.04 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.04

- affichage :

32.1C.04

- description :

NVRAM backup/restore administrator restore started

- remede :

No action necessary

32.1C.05 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.05

- affichage :

32.1C.05

- description :

Backup/restore complete

- remede :

No action necessary

32.1C.06 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.06

- affichage :

32.1C.06

- description :

Data model failed to clone job ticket

- remede :

Retry

32.1C.07 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.07

- affichage :

32.1C.07

- description :

Backup restore permissions error

- remede :

Retry

32.1C.08 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.08

- affichage :

32.1C.08

- description :

Not enough disk space to perform backup/restore or network share issue

- remede :

Remove stored jobs and retry Use larger capacity storage device Check network share

32.1C.09 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.09

- affichage :

32.1C.09

- description :

Tried to restore a backup file that was not valid for this product

- remede :

Use a valid backup file

32.1C.0A HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.0A

- affichage :

32.1C.0A

- description :

Backup file is invalid

- remede :

Use a valid backup file Reboot and observe state of product Do a partition clean using the Preboot menu

32.1C.0B HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.0B

- affichage :

32.1C.0B

- description :

Backup is from newer version of FW than what is currently on the product

- remede :

Use a valid backup file or put correct firmware version on the product.

32.1C.0C HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.0C

- affichage :

32.1C.0C

- description :

Backup cancelled from the HP Embedded Web Server

- remede :

No action necessary

32.1C.0D HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.0D

- affichage :

32.1C.0D

- description :

Backup/restore failed, auto-reboot failed, or the product might be busy

- remede :

Reboot and then retry the backup/restore

32.1C.0E HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.0E

- affichage :

32.1C.0E

- description :

Backup/restore timeout while communicating with the formatter

- remede :

Turn the product off then on and retry

32.1C.0F HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.0F

- affichage :

32.1C.0F

- description :

Backup/restore timeout while communicating with the finisher firmware

- remede :

Turn the product off then on and retry

32.1C.10 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.10

- affichage :

32.1C.10

- description :

Backup/restore timeout while communicating with the scanner firmware

- remede :

Turn the product off then on and retry

32.1C.11 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.11

- affichage :

32.1C.11

- description :

Backup/restore timeout while communicating with the engine

- remede :

Turn the product off then on and retry

32.1C.12 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.12

- affichage :

32.1C.12

- description :

Backup/restore timeout while communicating with the disk

- remede :

Turn the product off then on and retry

32.1C.13 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.13

- affichage :

32.1C.13

- description :

Scheduled backup failure

- remede :

Turn the product off then on and retry

32.1C.14 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.14

- affichage :

32.1C.14

- description :

NVRAM restore timeout while communicating with the formatter

- remede :

Turn the product off then on and retry

32.1C.15 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.15

- affichage :

32.1C.15

- description :

NVRAM restore timeout while communicating with the finisher firmware

- remede :

Turn the product off then on and retry

32.1C.16 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.16

- affichage :

32.1C.16

- description :

NVRAM restore timeout while communicating with the scanner firmware

- remede :

Turn the product off then on and retry

32.1C.17 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.17

- affichage :

32.1C.17

- description :

NVRAM restore timeout while communicating with the engine

- remede :

Turn the product off then on and retry

32.1C.18 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.18

- affichage :

32.1C.18

- description :

Backup of copy subsystem failed

- remede :

Turn the product off then on and retry

32.1C.19 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.19

- affichage :

32.1C.19

- description :

Backup of fax subsystem failed

- remede :

Turn the product off then on and retry

32.1C.1A HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.1A

- affichage :

32.1C.1A

- description :

Backup of digital send subsystem failed

- remede :

Turn the product off then on and retry

32.1C.1B HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.1B

- affichage :

32.1C.1B

- description :

Backup of print subsystem failed

- remede :

Turn the product off then on and retry

32.1C.1C HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.1C

- affichage :

32.1C.1C

- description :

Backup of networking subsystem failed

- remede :

Turn the product off then on and retry

32.1C.1D HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.1D

- affichage :

32.1C.1D

- description :

Backup of finishing subsystem failed

- remede :

Turn the product off then on and retry

32.1C.1E HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.1E

- affichage :

32.1C.1E

- description :

Restore of copy subsystem failed

- remede :

Turn the product off then on and retry If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

32.1C.1F HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.1F

- affichage :

32.1C.1F

- description :

Restore of fax subsystem failed

- remede :

Turn the product off then on and retry If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

32.1C.20 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.20

- affichage :

32.1C.20

- description :

Restore of digital send subsystem failed

- remede :

Turn the product off then on and retry If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

32.1C.21 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.21

- affichage :

32.1C.21

- description :

Restore of print subsystem failed

- remede :

Turn the product off then on and retry If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

32.1C.22 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.22

- affichage :

32.1C.22

- description :

Restore of networking subsystem failed

- remede :

Turn the product off then on and retry If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

32.1C.24 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.24

- affichage :

32.1C.24

- description :

NVRAM backup/restore successful

- remede :

Turn the product off then on and retry.

32.1C.25 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.25

- affichage :

32.1C.25

- description :

Reset of copy subsystem failed

- remede :

Turn the product off then on and retry.

32.1C.26 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.26

- affichage :

32.1C.26

- description :

Reset of fax subsystem failed

- remede :

Turn the product off then on and retry.

32.1C.27 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.27

- affichage :

32.1C.27

- description :

Reset of digital send subsystem failed

- remede :

Turn the product off then on and retry.

32.1C.28 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.28

- affichage :

32.1C.28

- description :

Reset of print subsystem failed

- remede :

Turn the product off then on and retry.

32.1C.29 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.29

- affichage :

32.1C.29

- description :

Reset of networking subsystem failed

- remede :

Turn the product off then on and retry.

32.1C.2A HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.2A

- affichage :

32.1C.2A

- description :

Reset of finishing subsystem failed

- remede :

Turn the product off then on and retry.

32.1C.2B HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.2B

- affichage :

32.1C.2B

- description :

Reset formatter timeout

- remede :

Turn the product off then on and retry.

32.1C.2C HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.2C

- affichage :

32.1C.2C

- description :

Reset finisher timeout

- remede :

Turn the product off then on and retry.

32.1C.2D HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.2D

- affichage :

32.1C.2D

- description :

Reset scanner timeout

- remede :

Turn the product off then on and retry.

32.1C.2E HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.2E

- affichage :

32.1C.2E

- description :

Reset engine timeout

- remede :

Turn the product off then on and retry.

32.1C.2F HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.1C.2F

- affichage :

32.1C.2F

- description :

Reset failure

- remede :

Turn the product off then on and retry.

32.21.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

32.21.00

- affichage :

32.21.00

- description :

Corrupt firmware in external accessory

- remede :

Turn the product off, then on, and retry. If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu

33.01.01 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

33.01.01

- affichage :

33.01.01

- description :

A restore process has occurred.

- remede :

No action necessary.

33.01.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

33.01.02

- affichage :

33.01.02

- description :

A save process has occurred.

- remede :

No action necessary.

33.XX.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

33.XX.YY

- affichage :

33.XX.YY Used board/disk

- description :

An encrypted board or disk with existing data previously locked to a different product has replaced the original. If you continue, data is permanently lost.

- remede :

To save the data on the board or disk, turn the product off. Replace the board or disk with another board or disk. To delete the data on the board or disk and continue, touch the OK button.

40.00.01 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

40.00.01

- affichage :

40.00.01 USB I/O buffer overflow To continue, touch “OK”

- description :

The USB buffer has overflowed.

- remede :

Touch the OK button to print the transferred data (some data might be lost). Check the host configuration.

40.00.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

40.00.02

- affichage :

40.00.02 Embedded I/O buffer overflow To continue, touch “OK”

- description :

The product has experienced a JetDirect buffer overflow.

- remede :

Touch the OK button to print the transferred data (some data might be lost). Check the host configuration.

40.00.05 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

40.00.05

- affichage :

40.00.05 Embedded I/O bad transmission To continue, touch “OK”

- description :

The USB device has been removed.

- remede :

Touch the OK button to clear the error message. (Data will be lost.) Install the USB device.

41.02.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

41.02.00

- affichage :

41.02.00 Error

- description :

A beam detected misprint error.

- remede :

Turn the product off, and then on. If the error persists, replace the laser/scanner assembly.

41.03.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

41.03.YZ

- affichage :

41.03.YZ Unexpected size in tray <X>

- description :

The product detected a different paper size than expected. - Y = 0 Size mismatch. Detected media is longer or shorter than expected. - Y = A Size mismatch. Detected media too long. - Y = B Size mismatch. Detected media too short. - Y = C Size mismatch. Inter-page gap error. - Z = D Source is duplexer - Z = E Source is envelope feeder - Z = 1 Source is Tray 1 - Z = 2 Source is Tray 2 - Z = 3 Source is Tray 3 - Z = 4 Source is Tray 4 - Z = 5 Source is Tray 5

- remede :

Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted. Use the Tray/Bin manual sensor test to verify that the cassette media switch is correctly functioning. If the error persists, replace the lifter assembly.

41.05.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

41.05.YZ

- affichage :

41.05.YZ Unexpected type in tray <X>

- description :

The product detected a different paper type than expected. - Y = 0 (expected type) Unknown - Y = 1 (expected type) Normal media - Y = 3 (expected type) LBP OHT - Y = 6 (expected type) Non-assured OHT - Y = 7 (expected type) Heavy media - Y = 8 (expected type) Light media - Y = 9 (expected type) Rough media - Y = C (expected type) Heavy media 3 - Y = D (expected type) Heavy media 2 - Z = 1 (detected type) Normal media - Z = 3 (detected type) LBP OHT - Z = 6 (detected type) Non-assured OHT - Z

- remede :

Load the tray with the size and type of paper indicated, or use another tray if available. If this message appears and the tray is loaded with the correct paper type, check the print driver settings to make sure they match the tray type settings. Clean the Media Sensor. If the error persists, replace the paper pickup assembly.

41.XX.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

41.XX.YZ

- affichage :

41.XX.YZ Error To continue, touch “OK”

- description :

A product error has occurred. - XX = error type - Y = fuser mode - Z = input tray - XX = 02 Beam detect misprint - XX = 09 Sub thermistor abnormally high - XX = 18 Scan line inclination adjustment - XX = 20 Image drum HV - Y = 2 Normal typed (not AutoSense) - Y = 3) Light media 1, 2, 3: typed or AutoSense - Y = 4 Heavy media 1: typed or AutoSense - Z = 0 Envelope feeder - Z = 1 Tray 1 - Z = 2 Tray 2 - Z = 3 Tray 3 - Z = 4 Tray 4 - Z = 5 Tray 5 - Z = 6 Tray 6 - Z = D Duplexer

- remede :

Turn the product off, and then on. If the error persists, replace the DC controller PCA.

42.XX.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

42.XX.YY

- affichage :

42.XX.YY

- description :

Internal system failure

- remede :

Turn the product of,f then on, and retry. If the error persists, clear the firmware image from the active partition by using the Partial Clean item in the Preboot menu.

47.00.XX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.00.XX

- affichage :

47.00.XX

- description :

Back channel internal error

- remede :

Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

47.01.XX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.01.XX

- affichage :

47.01.XX

- description :

Image transformer internal error

- remede :

Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

47.02.XX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.02.XX

- affichage :

47.02.XX

- description :

Job parser internal error

- remede :

Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.e

47.03.XX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.03.XX

- affichage :

47.03.XX

- description :

Print job internal error

- remede :

Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

47.04.XX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.04.XX

- affichage :

47.04.XX

- description :

Print spooler 9100 internal error

- remede :

Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

47.05.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.05.00

- affichage :

47.05.00

- description :

Print spooler framework internal error

- remede :

Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

47.06.XX HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.06.XX

- affichage :

47.06.XX

- description :

Print App internal error

- remede :

Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

47.WX.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

47.WX.YZ

- affichage :

47.WX.YZ Printer Calibration Failed To continue, touch “OK”

- description :

The device is unable to access or implement one of the image patterns files. Y = calibration type, Z = event - 47.FC.20 (event code) Error Diffusion Image not found at system initialization - 47.FC.21 (event code) Error Diffusion Store image failure - 47.FC.22 (event code) Error Diffusion Image not found - 47.FC.23 Error Diffusion Print engine execution failure - 47.FC.300 (event code) Drum Speed Adjustment Image not found at system initialization - 47.FC.31 (event code) Drum Speed Adjustment

- remede :

Turn the product off, and then on. If the error persists, reload the firmware.

49.XX.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

49.XX.YY

- affichage :

49.XX.YY To continue turn off then on

- description :

A firmware error has occurred.

- remede :

1. Turn the product off, and then on. 2. If the error returns, check the following: - The error might be caused by a network connectivity problem. - Damaged interface cable - Damaged USB port - Invalid network configuration setting - The error might be caused by the print job. - Invalid printer driver - Problem with the software application - Problem with the file 3. If the error persists, perform a firmware upgrade.m

50.10X.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

50.10X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state Low temperature thermistor 2

- remede :

1. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. 2. Reconnect the connector (J62) on the low-voltage power supply PCA. 3. If the error persists, replace the low-voltage power supply.

50.11X.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

50.11X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state High temperature thermistor 2

- remede :

1. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. 2. Reconnect the connector (J62) on the low-voltage power supply PCA. 3. If the error persists, replace the low-voltage power supply.

50.12X.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

50.12X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state Fuser pressure release mechanism failure

- remede :

1. Reconnect the fuser connector (J128) and the DC controller PCA connector (J62). 2. Check the fuser pressure release sensor flag. If the flag is damaged or not properly working, replace the fuser. 3. Reconnect the fuser motor connector (J221) and the DC controller PCA connector (J89). 4. Use the Component Test item in the Troubleshooting menu to test the fuser motor. If the motor fails the test, replace the fuser motor. 5. If the error persists replace the fuser.

50.2X.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

50.2X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state Fuser warm up failure

- remede :

1. Reconnect the connector (J128) between the fuser and the DC controller PCA. 2. Turn the product off. Remove the fuser and then reinstall it. If the error persist, replace the fuser. 3. If the error persists, replace the low-voltage power supply.

50.3X.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

50.3X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state Low temperature thermistor 1

- remede :

1. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. 2. Reconnect the connector (J82) on the DC controller PCA. 3. Replace the fuser. 4. W = 2: Reconnect the connector (J62) on the low-voltage power supply PCA. 5. If the error persists, replace the low-voltage power supply.

50.4X.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

50.4X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state High temperature thermistor 1

- remede :

1. Reinstall the fuser. Check the connector (J128) between the fuser and the product. If it is damaged, replace the fuser. 2. Reconnect the connector (J82) on the DC controller PCA. 3. Replace the fuser. 4. If the error persists, replace the low-voltage power supply.

50.6X.YZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

50.6X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state Drive circuit fault

- remede :

1. Check the power source. Make sure the power source meets product requirements. NOTE: If the power source does not meet the power frequency requirement of 40 to 70Hz, the fuser temperature control does not work properly and causes this error. 2. Reconnect connectors J51, J52, J53, and J162 and DC controller PCA connectors J85, J95, and J96. 3. If the error persists, replace the low-voltage power supply.

51.00.20 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

51.00.20

- affichage :

51.00.20 Error

- description :

Laser/scanner error. Black laser/scanner error

- remede :

1. Reconnect connector (J145) on the laser/scanner. 2. Reconnect connectors (J86 and J93) on the DC controller. 3. If the error persists, replace the laser/scanner. 52.XX.00 Error To continue turn off then on

52.00.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

52.00.00

- affichage :

52.XX.00 Error To continue turn off then on

- description :

Laser/scanner error laser/scanner motor startup error

- remede :

1. Reconnect connector (J145) on the laser/scanner. 2. Reconnect connectors (J86 and J93) on the DC controller. 3. Use the scanner motor (M108) drive test in the component test to verify that the scanner motor is properly functioning. If it is not, replace the laser/scanner. NOTE: Listen for a high pitched whine from the motor. 4. If the error persists, replace the laser/scanner.

52.20.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

52.20.00

- affichage :

52.XX.00 Error To continue turn off then on

- description :

Laser/scanner error Laser/scanner rotation error

- remede :

1. Reconnect connector (J145) on the laser/scanner. 2. Reconnect connectors (J86 and J93) on the DC controller. 3. Use the scanner motor (M108) drive test in the component test to verify that the scanner motor is properly functioning. If it is not, replace the laser/scanner. NOTE: Listen for a high pitched whine from the motor. 4. If the error persists, replace the laser/scanner.

54.00.03 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

54.00.03

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred. Environmental sensor (TH3) failure

- remede :

1. Turn the product off, and then reconnect the connector (J63) on the DC controller PCA. Turn the product on. 2. If the environment sensor has been removed or replaced, check the connector (J199) on the environment sensor and the connector (J63) on the DC controller PCA. 3. If the error persists, replace the environment sensor assembly.

54.06.21 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

54.06.21

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred. Primary laser/scanner beam detect abnormality

- remede :

1. Turn the product off, and then on. 2. If the product has had parts removed or replace, check the connector (J93) on the DC controller PCA. 3. If the error persists, replace the laser/scanner assembly.

55.00.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

55.00.YY

- affichage :

55.00.YY DC controller error To continue turn off then on

- description :

DC controller PCA error - 55.00.01 (event code) DC controller memory error - 55.00.03 (event code DC controller no engine response - 55.00.04 (event code DC controller communications timeout

- remede :

Turn the product off, and then on. If the error persists, replace the DC controller PCA.

55.0X.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

55.0X.YY

- affichage :

55.0X.YY DC controller error To continue turn off then on

- description :

DC controller PCA error - 55.01.06 (event code) NVRAM memory data error warning - 55.02.06 (event code) NVRAM memory access error warning.

- remede :

Turn the product off, and then on. If the error persists, replace the DC controller PCA.

56.00.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

56.00.YY

- affichage :

56.00.YY Error To continue turn off then on

- description :

Optional paper trays communication error

- remede :

Turn the product off, and then on. If the error persists, reseat the optional paper trays (1 x 500-sheet feeder and/or 3 x 500-sheet feeder). Check the input connectors for damage. If a connector is damaged, replace the connector.

57.00.03 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

57.00.03

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error Main fan (FN101) failure

- remede :

1. Turn the product off, and then on. Listen for fan noise at the back corner of the product. If no noise is heard, replace the power supply fan (FN101). 2. If the fan has been removed or replaced, check the connector (J64) on the DC controller PCA. 3. If the error persists, replace the main fan (FN101).

57.00.04 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

57.00.04

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error Laser/scanner fan (FN102) failure

- remede :

1. If this part has been removed or replace, check the connector (J75) on the DC controller PCA. 2. If the error persists, replace the laser/scanner fan (FN102).

57.00.05 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

57.00.05

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error Cartridge front-side fan (FN103) failure

- remede :

1. Turn the product off, and then on. Listen for fan noise at the middle back of the product. If no noise is heard, replace the cartridge front-side fan (FN103). 2. If the fan has been removed or replaced, check the connector (J79) on the DC controller PCA. 3. If the error persists, replace the cartridge front-side fan (FN103).

57.00.06 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

57.00.06

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error Cartridge fan (FN301) failure

- remede :

1. If this part has been removed or replace, check the connector (J95) on the DC controller PCA. 2. If the fan has been removed or replaced, check the connector (J66) on the DC controller PCA. 3. If the error persists, replace the cartridge fan (FN301).

57.00.07 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

57.00.07

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error Duplex fan (FN107) failure

- remede :

1. Turn the product off, and then on. Listen for fan noise at the left side of the product. If no noise is heard, replace the duplex fan (FN107). 2. If the fan has been removed or replaced, check the connector (J64) on the DC controller PCA. 3. If the error persists, replace the duplexer.

58.00.03 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

58.00.03

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred. DC controller CPU failure

- remede :

1. Turn the product off. 2. Check all of the connectors on the DC controller PCA. 3. If the error persists, replace the DC controller PCA.

58.00.04 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

58.00.04

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred. LVPS failure

- remede :

1. Turn the product off. 2. If this part has been removed or replace, check the connector (J50) on the LVPS, and then check the connector (J85 and J95) on the DC controller PCA. 3. If the error persists, replace the LVPS.

58.00.05 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

58.00.05

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred. Environmental sensor (TH3) failure

- remede :

1. Turn the product off. 2. If this part has been removed or replace, check the connector (J63) on the DC controller PCA. 3. If the error persists, replace the environmental sensor (TH3).

59.00.20 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.00.20

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction Feed motor (M101) failure (start-up or rotational)

- remede :

1. Reconnect the connector (J191) on the feed motor and the connector (J91) on the DC controller PCA. 2. Use the feed motor (M101) drive test in the Component test to verify that the motor is properly functioning. If is not, replace the feed motor (M101).

59.00.30 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.00.30

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction Feed motor (M101) failure (start-up or rotational)

- remede :

1. Reconnect the connector (J191) on the feed motor and the connector (J91) on the DC controller PCA. 2. Use the feed motor (M101) drive test in the Component test to verify that the motor is properly functioning. If is not, replace the feed motor (M101).

59.00.40 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.00.40

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction Fuser motor (M299) failure (start-up or rotational)

- remede :

1. Reconnect the connector (J221) on the feed motor and the connector (J89) on the DC controller PCA. 2. Use the fuser motor (M299) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the fuser motor (M299).

59.00.50 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.00.50

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction Fuser motor (M299) failure (start-up or rotational)

- remede :

1. Reconnect the connector (J221) on the feed motor and the connector (J89) on the DC controller PCA. 2. Use the fuser motor (M299) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the fuser motor (M299).

59.00.60 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.00.60

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction Drum motor (M102) failure (start-up or rotational)

- remede :

1. Reconnect the connector (J187) on the drum motor and the connector (J87) on the DC controller PCA. 2. Use the drum motor (M102) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the drum motor (M102).

59.00.70 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.00.70

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction Drum motor (M102) failure (start-up or rotational)

- remede :

1. Reconnect the connector (J187) on the drum motor and the connector (J87) on the DC controller PCA. 2. Use the drum motor (M102) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the drum motor (M102).

59.A2.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.A2.02

- affichage :

59.A2.0x Error

- description :

A product error has occurred. Lifter driver assembly Tray 2 failure

- remede :

1. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 3. Check the media stack surface sensor lever and place it in the correct position to move smoothly. Replace the media stack surface sensor lever if it is damaged. 4. If the error persists, replace the lifter drive assembly (Tray 2).

59.A2.11 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.A2.11

- affichage :

59.A2.0x Error

- description :

A product error has occurred. Lifter driver assembly Tray 2 failure

- remede :

1. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 3. Check the media stack surface sensor lever and place it in the correct position to move smoothly. Replace the media stack surface sensor lever if it is damaged. 4. If the error persists, replace the lifter drive assembly (Tray 2).

59.A2.12 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.A2.12

- affichage :

59.A2.0x Error

- description :

A product error has occurred. Lifter driver assembly Tray 3 to 6 motor failure

- remede :

1. Reconnect the connectors (J1605 and J1608) on the paper feeder drive PCA. 2. Reconnect the connectors (J1703 and J1707) on the paper cassette drive PCA. 3. Replace the sheet feeder media stack surface sensor. 4. If the error persists, replace the lifter motor for the specific sheet feeder.

59.A2.15 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

59.A2.15

- affichage :

59.A2.0x Error

- description :

A product error has occurred. Lifter driver assembly Tray 3 to 6 motor failure

- remede :

1. Reconnect the connectors (J1605 and J1608) on the paper feeder drive PCA. 2. Reconnect the connectors (J1703 and J1707) on the paper cassette drive PCA. 3. Replace the sheet feeder media stack surface sensor. 4. If the error persists, replace the lifter motor for the specific sheet feeder.

60.00.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

60.00.02

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred. Lifter driver assembly Tray 2 failure

- remede :

1. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 3. Check the media stack surface sensor level and place it in the correct position to move smoothly. Replace the sensor lever if it is damaged. 4. Replace the media stack surface sensor. 5. If the error persists, replace the lifter drive assembly (Tray 2

60.00.12 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

60.00.12

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred. Lifter driver assembly Tray 3 failure

- remede :

1. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR1 and SR2) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (1605 and 1608) on the on the paper feeder controller PCA. 3. Reconnect the connectors (J1703 and J1707) on the sheet feeder PCA. 4. Replace the sheet feeder media stack surface sensor. 5. If the error persists, replace the lifter drive assembly (Tray 3-6).

60.00.15 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

60.00.15

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred. Lifter driver assembly Tray 3 failure

- remede :

1. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR1 and SR2) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (1605 and 1608) on the on the paper feeder controller PCA. 3. Reconnect the connectors (J1703 and J1707) on the sheet feeder PCA. 4. Replace the sheet feeder media stack surface sensor. 5. If the error persists, replace the lifter drive assembly (Tray 3-6).

62.00.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

62.00.00

- affichage :

62.00.00 No system To continue turn off then on

- description :

Internal system failure

- remede :

Turn the product off, and then on. If the error persists, reload the firmware. If the error still persists, perform a firmware upgrade. If the firmware upgrade does not resolve the problem, replace the hard disk.

65.X0.A1 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

65.X0.A1

- affichage :

65.X0.A1 Output accessory disconnected

- description :

An external paper handling accessory connection has been interrupted.

- remede :

1. Turn the product off. 2. Make sure that all packing materials have been removed from the paper handling accessory. 3. Check the paper path for obstructions, or jammed paper. 4. Check the accessory cable connection. 5. Turn the product on. If the error persists, replace the accessory.

66.80.01 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.01

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Y-align malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.02

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Jogger malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.03 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.03

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Stapler malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.21 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.21

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Lift up malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.22 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.22

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Lift down malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.23 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.23

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Lift sensor malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.33 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.33

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Output roller malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.35 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.35

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Self priming malfunction

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.51 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.51

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.55 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.55

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 5 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.56 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.56

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 6 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.57 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.57

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 7 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.58 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.58

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 8 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.59 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.59

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 9 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.60 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.60

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 10 (inter-page delay mismatch)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.61 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.61

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 11 (lifter task trouble)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.62 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.62

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 12 (inter-page delay mismatch)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.63 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.63

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 13 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.64 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.64

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 14 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.65 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.65

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. System error 15 (FW error)

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.70 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.70

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Page-info in flush

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.71 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.71

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Flush request in PDLV

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.72 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.72

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Delivery notice error

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.73 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.73

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Flush request in checking paper path

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.74 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.74

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Checking paper path start in PDLV

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.75 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.75

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Flush request in flush

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

66.80.76 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

66.80.76

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred. Non-flush complete

- remede :

Turn the product off, and then on. If the error persists, replace the paper handling device.

69.11.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

69.11.YY

- affichage :

69.11.YY Error To continue turn off then on

- description :

Duplexer error

- remede :

Turn the product off, and then on. If the error persists, replace the duplexer.

70.00.00 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

70.00.00

- affichage :

70.00.00 Error To continue turn off then on

- description :

DC controller failure

- remede :

Turn the product off, and then on. If the error persists, replace the DC controller.

79.XX.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

79.XX.YY

- affichage :

79.XX.YY Error To continue turn off then on

- description :

This error can be caused by corrupted print jobs, software application issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect network configurations, invalid firmware operations, or unsupported accessories.

- remede :

1. Turn the product off, and then on. 2. If the error persists, check the following: - The error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. - The error might be caused by the print job, an invalid print driver, a problem with the software application, or a problem with the file you are printing. Make sure you are using the correct printer driver. Try printing using a different software applicat

80.0X.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

80.0X.YY

- affichage :

80.0X.YY Embedded JetDirect error

- description :

Embedded HP JetDirect print server critical error - 80.01.80 No heartbeat - 80.01.81 Reclaim timeout - 80.01.82 Invalid data length - 80.01.8B Invalid max outstanding packet header field - 80.01.8C Invalid channel mapping response - 80.03.01 No PGP buffers - 80.03.02 Channel table full - 80.03.03 Producer index not reset - 80.03.04 Consumer index not reset - 80.03.05 Queue position size too small - 80.03.06 Transport overflow - 80.03.07 No overflow packets - 80.03.08 Invalid identify response

- remede :

Turn the product off, and then on. If the error persists, replace the formatter.

81.YY.ZZ HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

81.YY.ZZ

- affichage :

81.YY.ZZ EIO-1 Card Failure

- description :

An EIO error has occurred. - 81.01.80 No heartbeat - 81.01.81 Reclaim timeout - 81.01.82 Invalid data length - 81.01.8B Invalid max outstanding - 81.01.8C Invalid channel mapping - 81.03.01 No PGP buffers - 81.03.02 Channel table full - 81.03.03 Producer index not reset - 81.03.04 Consumer index not reset - 81.03.05 Queue position size - 81.03.06 Transport overflow - 81.03.07 No overflow packets - 81.03.08 Invalid identify response - 81.03.09 Invalid channel map return - 81.03.10 Invalid recl

- remede :

Turn the product off, and then on. If the error persists, replace the EIO device.

82.73.46 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

82.73.46

- affichage :

82.73.46

- description :

A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware.

- remede :

1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.

82.73.47 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

82.73.47

- affichage :

82.73.47

- description :

A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware.

- remede :

1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.

98.00.01 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

98.00.01

- affichage :

98.00.01 Corrupt data in firmware volume

- description :

Data corruption has occurred in the firmware volume

- remede :

Turn the product off, and then on. Use the Clean Disk item in the Preboot menu. Reload the firmware.

98.00.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

98.00.02

- affichage :

98.00.02 Corrupt data in solutions volume

- description :

Data corruption has occurred in the solutions volume

- remede :

Turn the product off, and then on. Use the Clean Disk item in the Preboot menu. Reload the firmware

98.00.03 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

98.00.03

- affichage :

98.00.03 Corrupt data in configuration volume

- description :

Data corruption has occurred in the configuration volume

- remede :

Turn the product off, and then on. Use the Clean Disk item in the Preboot menu. Reload the firmware.

98.00.04 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

98.00.04

- affichage :

98.00.04 Corrupt data in job data volume

- description :

Data corruption has occurred in the job data volume

- remede :

Turn the product off, and then on. Rerun the file erase function.

99.00.01 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.01

- affichage :

99.00.01 Upgrade not performed file is corrupt

- description :

A remote firmware upgrade (RFU) was not performed. CRC error in the firmware image (bad image).

- remede :

Download the RFU file and attempt the upgrade again.

99.00.02 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.02

- affichage :

99.00.02 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading header number and size. Indicates a problem with the network environment, not the device.

- remede :

The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the USB walk-up port.

99.00.03 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.03

- affichage :

99.00.03 Upgrade not performed error writing to disk

- description :

A remote firmware upgrade (RFU) was not performed. Disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

- remede :

1. Download the RFU file and attempt the upgrade again. 2. If the error persists, perform the Clean Disk process. You will then need to download firmware from the Preboot menu. 3. If the error persists, replace the hard disk.

99.00.04 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.04

- affichage :

99.00.04 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.

- remede :

The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the USB walk-up port.

99.00.05 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.05

- affichage :

99.00.05 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.

- remede :

The most common cause is an issue with the network environment. Make sure that there is a good connection to the device and attempt the upgrade again, or upgrade using the USB walk-up port.

99.00.06 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.06

- affichage :

99.00.06 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header number and size.

- remede :

1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

99.00.07 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.07

- affichage :

99.00.07 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading rest of header.

- remede :

1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

99.00.08 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.08

- affichage :

99.00.08 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data.

- remede :

1. Download the RFU file and attempt the upgrade again. 2. If the error persists, replace the hard disk.

99.00.09 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.09

- affichage :

99.00.09 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user.

- remede :

Resend the RFU.

99.00.10 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.10

- affichage :

99.00.10 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading header number and size.

- remede :

Resend the RFU.

99.00.11 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.11

- affichage :

99.00.11 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading rest of header.

- remede :

Resend the RFU.

99.00.12 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.12

- affichage :

99.00.12 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 1 but header size doesn’t match version 1 size.

- remede :

Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

99.00.13 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.13

- affichage :

99.00.13 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 2 but header size doesn’t match version 2 size.

- remede :

Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

99.00.14 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.14

- affichage :

99.00.14 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. The file is invalid.

- remede :

Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

99.00.2X HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.00.2X

- affichage :

99.00.2X

- description :

- 99.00.20 The bundle is not for this product - 99.00.21 The bundle is not signed with the correct signature, or the signature is invalid - 99.00.22 The bundle header version is not supported by this firmware - 99.00.23 The package header version is not supported by this firmware - 99.00.24 - The format of the bundle is invalid - 99.00.25 The format of the package is invalid - 99.00.26 A CRC32 check did not pass - 99.00.27 An I/O error occurred while downloading the bundlen

- remede :

Download the correct firmware. 99.00.27 only: Turn the product off, and then on again. Resend the firware upgrade. If the error persists, try the sending the upgrade by another method (USB or Embedded Web Server).

99.09.60 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.60

- affichage :

99.09.60 Unsupported disk

- description :

Preboot menu error. The hard disk currently installed is not recognized or supported by the product.

- remede :

Install the correct hard disk for this product.

99.09.61 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.61

- affichage :

99.09.61 Unsupported disk

- description :

Preboot menu error. The installed disk is installed in a product configured for a encrypted hard disk.

- remede :

Access the Preboot menu and then select Lock Disk to lock the disk.

99.09.62 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.62

- affichage :

99.09.62 Unknown disk

- description :

Preboot menu error. The installed disk was previously locked in another product.

- remede :

Install a new disk or use the Preboot menu to unlock this disk. If the disk is to be reused in a different product, execute the Clean Disk procedure from the Preboot menu, then reload firmware and lock the disk.

99.09.63 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.63

- affichage :

99.09.63 Incorrect disk

- description :

A new or blank disk has been installed in a device which previously had an encrypted disk.

- remede :

Follow the procedure to load firmware on a new hard disk and then lock it to this product.

99.09.64 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.64

- affichage :

99.09.64 Disk malfunction

- description :

A fatal hard disk failure has occurred.

- remede :

Replace the hard disk drive.

99.09.65 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.65

- affichage :

99.09.65 Disk data error

- description :

Disk data corruption has occurred.

- remede :

Execute the Clean Disk procedure from the Preboot menu, and then resend the RFU.

99.09.66 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.66

- affichage :

99.09.66 No disk installed

- description :

A disk drive is not installed in the product.

- remede :

Install a compatible hard disk drive.

99.09.67 HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.09.67

- affichage :

99.09.67 Disk is not bootable please download firmware

- description :

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.

- remede :

1. Press any key to continue to the main Preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administrator menu. NOTE: If there is a password assigned to the Administrator, a prompt to enter the password displays. 4. Select the Download item. 5. The user can now download a new firmware bundle to the product.

99.XX.YY HP LaserJet Enterprise M605, M605N, M605DN, M605X

- code :

99.XX.YY

- affichage :

99.XX.YY

- description :

Firmware installation error

- remede :

Reload the firmware.