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Notre technicien peut intervenir sur site
pour la dépanner.

- code :

30.0013

- affichage :

30.XXXX Scanner Error

- description :

The flatbed or ADF scanner is failing to initialize Causes: Scanner failed to find home

- remede :

1. Verify that the product has the most recent firmware from hp.com. 2. Verify that the (flat flexible cables (FFC’s) are seated correctly on the formatter board. 3. If the error persists, replace the Scanner/ADF Assembly (HP Part #: CF377– 60104). 4. If the error persists, escalate to Level 3 so that Technical Marketing has visibility to the problem.

- code :

30.0016

- affichage :

30.XXXX Scanner Error

- description :

The flatbed or ADF scanner is failing to initialize Causes: Scan sensor communication error

- remede :

1. Verify that the product has the most recent firmware from hp.com. 2. Verify that the (flat flexible cables (FFC’s) are seated correctly on the formatter board. 3. If the error persists, replace the Scanner/ADF Assembly (HP Part #: CF377– 60104). 4. If the error persists, escalate to Level 3 so that Technical Marketing has visibility to the problem.

- code :

30.0017

- affichage :

30.XXXX Scanner Error

- description :

The flatbed or ADF scanner is failing to initialize Causes: Scan motor exceeded max position error

- remede :

1. Verify that the product has the most recent firmware from hp.com. 2. Verify that the (flat flexible cables (FFC’s) are seated correctly on the formatter board. 3. If the error persists, replace the Scanner/ADF Assembly (HP Part #: CF377– 60104). 4. If the error persists, escalate to Level 3 so that Technical Marketing has visibility to the problem.

- code :

30.0023

- affichage :

30.XXXX Scanner Error

- description :

The flatbed or ADF scanner is failing to initialize Causes: ADF scanner calibration error

- remede :

1. Verify that the product has the most recent firmware from hp.com. 2. Verify that the (flat flexible cables (FFC’s) are seated correctly on the formatter board. 3. If the error persists, replace the Scanner/ADF Assembly (HP Part #: CF377– 60104). 4. If the error persists, escalate to Level 3 so that Technical Marketing has visibility to the problem.

- code :

49.XX.YY

- affichage :

49.XX.YY Error Messages

- description :

The product has experienced an internal embedded software error. Under most conditions, the product automatically restarts. Causes:

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, disconnect any network or USB cables and power cycle. If the product returns to Ready, check the FW version and update if a ne

- code :

50.00

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: Generic Fuser error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.10

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: Low Fuser temperature error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.11

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: High sub thermistor area 3 fuser error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.12

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: Low sub thermistor area 3 fuser error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.20

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: Slow fuser error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.30

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: High fuser temperature error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.40

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: Fuser drive circuit error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.70

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: Fuser open error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.80

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: Low sub thermistor fuser error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

50.90

- affichage :

50.XX Fuser Error, Turn off then on

- description :

The product has experienced an internal fuser hardware error Causes: High sub thermistor fuser error

- remede :

1. Reset the product:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the Fusing Assembly: Fusing Assembly, 110 VAC, simplex models (HP Part #: RM2–6431–000CN Fusing Assembly, 220 VAC,

- code :

51.00

- affichage :

51.XX Laser Error, Turn off then on

- description :

An error with the laser/scanner assembly has occurred in the product. Causes: Laser error

- remede :

1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.

- code :

51.20

- affichage :

51.XX Laser Error, Turn off then on

- description :

An error with the laser/scanner assembly has occurred in the product. Causes: Black laser scanner error

- remede :

1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.

- code :

51.21

- affichage :

51.XX Laser Error, Turn off then on

- description :

An error with the laser/scanner assembly has occurred in the product. Causes: Cyan laser scanner error

- remede :

1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.

- code :

51.22

- affichage :

51.XX Laser Error, Turn off then on

- description :

An error with the laser/scanner assembly has occurred in the product. Causes: Magenta laser scanner error

- remede :

1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.

- code :

51.23

- affichage :

51.XX Laser Error, Turn off then on

- description :

An error with the laser/scanner assembly has occurred in the product. Causes: Yellow laser scanner error

- remede :

1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.

- code :

51.30

- affichage :

51.XX Laser Error, Turn off then on

- description :

An error with the laser/scanner assembly has occurred in the product. Causes: Laser error

- remede :

1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.

- code :

52

- affichage :

52 Scanner Error, Turn off then on

- description :

An error with the laser/scanner assembly has occurred in the product. Causes:

- remede :

1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.

- code :

54.15

- affichage :

54.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: Yellow toner level sensor error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. Reseat sensor connections on the DC Controller. 4. If the error persists, replace the Density Detect Sensor Assembly (HP Part #: RM2–7399–

- code :

54.16

- affichage :

54.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: Magenta toner level sensor error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. Reseat sensor connections on the DC Controller. 4. If the error persists, replace the Density Detect Sensor Assembly (HP Part #: RM2–7399–

- code :

54.17

- affichage :

54.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: Cyan toner level sensor error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. Reseat sensor connections on the DC Controller. 4. If the error persists, replace the Density Detect Sensor Assembly (HP Part #: RM2–7399–

- code :

54.18

- affichage :

54.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: Black toner level sensor error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. Reseat sensor connections on the DC Controller. 4. If the error persists, replace the Density Detect Sensor Assembly (HP Part #: RM2–7399–

- code :

54.19

- affichage :

54.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: TOP sensor scanner error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. Reseat sensor connections on the DC Controller. 4. If the error persists, replace the Density Detect Sensor Assembly (HP Part #: RM2–7399–

- code :

54.1C

- affichage :

54.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: Density or CPRS sensor dirty

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. Reseat sensor connections on the DC Controller. 4. If the error persists, replace the Density Detect Sensor Assembly (HP Part #: RM2–7399–

- code :

55.0

- affichage :

55.XXXX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: DC controller communication error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the Engine Controller PCB Assembly: NOTE: For these products, the DC Controller and HVPS are integrated in to the Engin

- code :

55.0601

- affichage :

55.XXXX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: DC controller NVRAM data error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the Engine Controller PCB Assembly: NOTE: For these products, the DC Controller and HVPS are integrated in to the Engin

- code :

55.0602

- affichage :

55.XXXX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: DC controller NVRAM access error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the Engine Controller PCB Assembly: NOTE: For these products, the DC Controller and HVPS are integrated in to the Engin

- code :

55.1

- affichage :

55.XXXX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: DC controller memory error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the Engine Controller PCB Assembly: NOTE: For these products, the DC Controller and HVPS are integrated in to the Engin

- code :

55.3

- affichage :

55.XXXX Error, Turn off then on

- description :

The product has experienced an error with one of the internal sensors. Causes: Engine communication error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the Engine Controller PCB Assembly: NOTE: For these products, the DC Controller and HVPS are integrated in to the Engin

- code :

57.01

- affichage :

57 Fan Error, Turn off then on

- description :

The product has experienced an error with its internal fan. Causes: Fan 1 error

- remede :

action1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector:a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the internal cooling fan (HP Part #: RK2–6270–000CN).4. If the error persists, replace the product.

- code :

58.04

- affichage :

58.XX Error, Turn off then on

- description :

The product has experienced an error with the low voltage power supply. Causes: Low voltage power supply malfunction

- remede :

action1. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.2. If you are using a surge protector: a. Power off the printer.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. Check the voltage label on the back of the product. If the product is rated 220V and is plugged into a 110V outlet, this error might occur. In most ca

- code :

59.30

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Fuser motor startup error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.40

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Fuser motor rotation error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.70

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Black developer motor startup error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.71

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Cyan developer motor startup error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.72

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Magenta developer motor startup error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.73

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Yellow developer motor startup error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.80

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Black developer motor rotation error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.81

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Cyan developer motor rotation error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.82

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Magenta developer motor rotation error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.83

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Yellow developer motor rotation error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.90

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: ITB motor start error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.A0

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: ITB motor rotation error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.C0

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Developer motor rotation error

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00

- code :

59.F0

- affichage :

59.XX Error, Turn off then on

- description :

The product has experienced an error with one of the internal motors. Causes: Transfer alienation failure

- remede :

1. Reset the printer: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the printer. b. Remove the surge protector. c. Plug the product directly into the wall socket and turn the product power on. 3. If the error persists, replace the appropriate motor: Error Code Motor Description HP Part # 59.30, 59.40 Fuser Motor Assembly RM2–7348–00