Indiquez-nous le code erreur ou le problème rencontré
pour obtenir un diagnostic ou un devis de réparation.
Codes erreur les plus fréquents
Imprimante HP LaserJet Pro 400 M451, M451DN, M451DW
Code Erreur 10 ou Erreur mémoire consommable 
Code Erreur 13.xx ou Bourrage papier
Code Erreur 49
Code Erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance
Problèmes les plus fréquemment rencontrés
Imprimante HP LaserJet Pro 400 M451, M451DN, M451DW
Tableau de tous les codes erreurs
Imprimante HP LaserJet Pro 400 M451, M451DN, M451DW
- code :
-
- affichage :
Yellow very low
- description :
The print cartridge is at the end of its useful life. A customer configurable option on this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.
- remede :
To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.
- code :
10.0000
- affichage :
- description :
Black e-label error
- remede :
- code :
10.0001
- affichage :
- description :
Cyan e-label error
- remede :
- code :
10.0002
- affichage :
- description :
Magenta e-label error
- remede :
- code :
10.0003
- affichage :
- description :
Yellow e-label error
- remede :
- code :
10.1000
- affichage :
- description :
Black e-label missing
- remede :
- code :
10.1001
- affichage :
- description :
Cyan e-label missing
- remede :
- code :
10.1002
- affichage :
- description :
Magenta e-label missing
- remede :
- code :
10.1003
- affichage :
- description :
Yellow e-label missing
- remede :
- code :
10.3000
- affichage :
- description :
Non-HP black
- remede :
- code :
10.3001
- affichage :
- description :
Non-HP cyan
- remede :
- code :
10.3002
- affichage :
- description :
Non-HP magenta
- remede :
- code :
10.3003
- affichage :
- description :
Non-HP yellow
- remede :
- code :
101.0000
- affichage :
- description :
Color-plane registration error
- remede :
- code :
102.0000
- affichage :
- description :
DMAX calibration error
- remede :
- code :
103.0000
- affichage :
- description :
DHALF calibration error
- remede :
- code :
13.0000
- affichage :
- description :
Paper jam, Tray 1 area
- remede :
- code :
13.0001
- affichage :
- description :
Paper jam, Tray 2 area
- remede :
- code :
13.0003
- affichage :
- description :
Paper jam, registration drum area
- remede :
- code :
13.0004
- affichage :
- description :
Paper jam, drum fuser area
- remede :
- code :
13.0005
- affichage :
- description :
Paper jam, fuser output area
- remede :
- code :
20.0000
- affichage :
- description :
Memory out
- remede :
- code :
21.0000
- affichage :
- description :
Video under run
- remede :
- code :
49
- affichage :
49 Error Turn off then on
- description :
The product experienced an internal error.
- remede :
Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.
- code :
50.1000
- affichage :
- description :
Low temperature fuser error
- remede :
- code :
50.2000
- affichage :
- description :
Slow fuser error
- remede :
- code :
50.3000
- affichage :
- description :
High temperature fuser error
- remede :
- code :
50.4000
- affichage :
- description :
Fuser heater wire failure
- remede :
- code :
50.5000
- affichage :
- description :
Fuser low temperature subtherm failure
- remede :
- code :
50.6000
- affichage :
- description :
Fuser high temperature subtherm failure
- remede :
- code :
50.X
- affichage :
50.X Fuser error Turn off then on
- description :
The product has experienced an error with the fuser.
- remede :
Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. Turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support.
- code :
51.XX
- affichage :
51.XX Error Turn off then on
- description :
The product has experienced an internal hardware error.
- remede :
Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on.
- code :
52.0000
- affichage :
- description :
Scanner error, black laser failure
- remede :
- code :
52.0100
- affichage :
- description :
Scanner error, cyan laser failure
- remede :
- code :
52.0200
- affichage :
- description :
Scanner error, magenta laser failure
- remede :
- code :
52.0300
- affichage :
- description :
Scanner error, yellow laser failure
- remede :
- code :
54.0600
- affichage :
- description :
Density sensor error
- remede :
- code :
54.1000
- affichage :
- description :
Color plane registration sensor error
- remede :
- code :
54.2800
- affichage :
- description :
Sensor density contaminated
- remede :
- code :
54.2801
- affichage :
- description :
Sensor color plane registration contaminated
- remede :
- code :
54.XX
- affichage :
54.XX Error Turn off then on
- description :
The product has experienced an error with one of the internal sensors.
- remede :
Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.
- code :
55.0000
- affichage :
- description :
Engine comm fatal error
- remede :
- code :
55.0001
- affichage :
- description :
Engine comm critical error
- remede :
- code :
55.1000
- affichage :
- description :
DC controller memory error
- remede :
- code :
55.X
- affichage :
55.X Error Turn off then on
- description :
The product has experienced an internal error.
- remede :
Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.
- code :
57
- affichage :
57 Fan error Turn off then on
- description :
The product has experienced a problem with its internal fan.
- remede :
Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.
- code :
59.0000
- affichage :
- description :
ITB rotation failure
- remede :
- code :
59.0001
- affichage :
- description :
ITB ramp up failure
- remede :
- code :
59.X
- affichage :
59.X Error Turn off then on
- description :
The product has experienced a problem with one of the motors.
- remede :
Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.
- code :
79
- affichage :
79 Service error Turn off then on
- description :
An incompatible DIMM is installed.
- remede :
1. Turn the product power off. 2. Install a DIMM that the product supports. 3. Turn the product on.
