Votre imprimante laser HP LaserJet Pro MFP série M521, M521DN, M521DW
est en panne à Lyon ?

Notre technicien peut intervenir sur site
pour la dépanner.

Diagnostic gratuit par téléphone

Accueil personnalisé sans serveur vocal sans N° surtaxé par notre technicien à Lyon.
Nos techniciens expérimentés sont à votre écoute pour faire le diagnostic du problème que vous rencontrez.

Devis dans la journée, dépannage en 48 heures

Notre devis de réparation vous est adressé dans la journée.
En fonction de votre disponibilité, notre technicien SAV interviendra sous 48 heures à réception de votre accord.
Il réparera votre imprimante chez vous sur place.

Interventions sur site dans le Grand Lyon

Proche de chez vous, nos techniciens interviennent sur site dans le Grand Lyon.
Société de maintenance avant tout, nous prenons en charge votre matériel directement, sans passer par le service constructeur ou par un sous-traitant.

Prise en charge de toutes les pannes

Nos techniciens prennent en charge tous les problèmes : Pièces d’usure, problèmes de qualité d’impression, codes erreur, pannes électroniques, paramétrages et configuration informatique...

Important stock de pièces détachées à Lyon.

Nous disposons d’un très important stock de pièces détachées HP nous permettant de réaliser toutes les réparations sur site sans avoir à revenir avec les pièces nécessaires ou emmener votre imprimante en atelier.

Indiquez-nous le code erreur ou le problème rencontré
pour obtenir un diagnostic ou un devis de réparation.

Codes erreur les plus fréquents
Imprimante HP LaserJet Pro MFP série M521, M521DN, M521DW

Code Erreur 10 ou Erreur mémoire consommable

Code Erreur 13.xx ou Bourrage papier

Code Erreur 49

Code Erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance

Problèmes les plus fréquemment rencontrés
Imprimante HP LaserJet Pro MFP série M521, M521DN, M521DW

Tableau de tous les codes erreurs
Imprimante HP LaserJet Pro MFP série M521, M521DN, M521DW

13.0000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

13.0000

- affichage :

NOOSCREEN

- description :

Paper jam

- remede :

20.0000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

20.0000

- affichage :

NOOSCREEN

- description :

Memory out

- remede :

21.0000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

21.0000

- affichage :

NOOSCREEN

- description :

Page misfeed or mispick

- remede :

41.2000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

41.2000

- affichage :

NOOSCREEN

- description :

Beam detect malfunction

- remede :

41.3000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

41.3000

- affichage :

NOOSCREEN

- description :

Unexpected size

- remede :

49 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

49

- affichage :

NOOSCREEN

- description :

The product experienced an internal error.

- remede :

Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

50.0000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

50.0000

- affichage :

NOOSCREEN

- description :

Fuser error

- remede :

50.1000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

50.1000

- affichage :

NOOSCREEN

- description :

Low fuser temperature error

- remede :

50.2000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

50.2000

- affichage :

NOOSCREEN

- description :

Slow fuser error

- remede :

50.3000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

50.3000

- affichage :

NOOSCREEN

- description :

High fuser temperature error

- remede :

50.4000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

50.4000

- affichage :

NOOSCREEN

- description :

Fuser drive circuit error

- remede :

50.7000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

50.7000

- affichage :

NOOSCREEN

- description :

Fuser open error Low sub-thermistor fuser error High sub-thermistor fuser error

- remede :

50.x HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

50.x

- affichage :

NOOSCREEN

- description :

Fuser Error The product has experienced an error with the fuser.

- remede :

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. Turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

51.0000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

51.0000

- affichage :

NOOSCREEN

- description :

Beam detect or laser error

- remede :

51.2000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

51.2000

- affichage :

NOOSCREEN

- description :

Black scanner laser error (inline devices only)

- remede :

51.XX HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

51.XX

- affichage :

NOOSCREEN

- description :

The product has experienced an internal hardware error.

- remede :

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on.

52.0000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

52.0000

- affichage :

NOOSCREEN

- description :

Engine laser scanner error

- remede :

54.0100 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.0100

- affichage :

NOOSCREEN

- description :

Environmental sensor error

- remede :

Verify that the DC controller connectors are firmly connected. If the error persists, replace the temperature/humidity sensor. If the error persists, replace the DC controller.

54.0600 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.0600

- affichage :

NOOSCREEN

- description :

Density sensor error

- remede :

Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

54.1100 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1100

- affichage :

NOOSCREEN

- description :

Black density out of range

- remede :

Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

54.1200 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1200

- affichage :

NOOSCREEN

- description :

Black density measurement abnormality

- remede :

Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

54.1400 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1400

- affichage :

NOOSCREEN

- description :

Color plane registration sensor error (inline devices only)

- remede :

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

54.1501 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1501

- affichage :

NOOSCREEN

- description :

Cyan CPR pattern cannot be read

- remede :

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

54.1502 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1502

- affichage :

NOOSCREEN

- description :

Magenta CPR pattern cannot be read

- remede :

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

54.1503 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1503

- affichage :

NOOSCREEN

- description :

Yellow CPR pattern cannot be read

- remede :

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

54.1599 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1599

- affichage :

NOOSCREEN

- description :

Black CPR pattern cannot be read

- remede :

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

54.1800 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.1800

- affichage :

NOOSCREEN

- description :

Black toner level sensor error

- remede :

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, replace the DC controller.

54.2100 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.2100

- affichage :

NOOSCREEN

- description :

Beam detect (BD) error

- remede :

If the error persists, replace the DC controller. If the error persists, replace the product.

54.2500 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.2500

- affichage :

NOOSCREEN

- description :

Top-of-page sensor error

- remede :

Verify that the DC controller connectors are firmly connected. If the error persists, replace the DC controller.

54.XX HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

54.XX

- affichage :

NOOSCREEN

- description :

The product has experienced an error with one of the internal sensors.

- remede :

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

55.3000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

55.3000

- affichage :

NOOSCREEN

- description :

Engine-formatter communication error

- remede :

55.4000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

55.4000

- affichage :

NOOSCREEN

- description :

Engine communication timeout error

- remede :

55.X HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

55.X

- affichage :

NOOSCREEN

- description :

The product has experienced an internal error.

- remede :

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

57 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

57

- affichage :

NOOSCREEN

- description :

Fan Error The product has experienced a problem with its internal fan.

- remede :

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

57.0000 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

57.0000

- affichage :

NOOSCREEN

- description :

Fan motor error

- remede :

57.0600 HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

57.0600

- affichage :

NOOSCREEN

- description :

Fan motor error

- remede :

59.X HP LaserJet Pro MFP série M521, M521DN, M521DW

- code :

59.X

- affichage :

NOOSCREEN

- description :

The product has experienced a problem with one of the motors.

- remede :

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.